Aegis plans to enter call centre markets in Japan and Korea

Aegis plans to enter call centre markets in Japan and Korea

Aegis is the first Indian BPO company by following the strategy like ‘cross-shoring,’ and acquisitions to rule the insular call-centre markets of Japan and Korea. Aegis is planning to sell its US, Philippines and Costa Rican centers to Teleperformance for over $600 million (Rs 3,000 crore) to foot print on the faster-growing Asia-Pacific markets. The US market is mature and though it is large, there is a lot of competition. On the other hand, Asia-Pacific is immature, it’s growing quickly and we would have first mover advantage over there. We are looking to make Malaysia our base for serving countries like Korea and Japan says CEO of the company.

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